Accelerating Change

People behave the way they perceive they are expected to Changing this feeling changes the behavior. We have to be very very clear what we expect of our people. Only then we will be able to communicate the correct perception of our expectation, ask the right questions. Getting the best out of people, change management, Transformation, Operational Excellence, Culture Shift. We have some very successful transformation journeys. Following are some key learnings insights from our KRA deployment assignment.

1. All the KRA should be 100% in sync with the organizational goals and suitably cascaded
2. Linkage of each KPI to the goals should be abundantly clear to all  Jointly prepared over 3 to 4 iterations
3. The KPIs are more effective and easily understood when drilled down in a normal cascading tree and distribute then along PQCDSME (Production, Quality, Cost, Delivery, Safety, Morale and Environment) vis-